Testimonials

I've had a wonderful experience working with Craig Zamek at Response Real Estate Norwest. From the first conversation through to completion, Craig was knowledgeable, approachable, and always available to answer questions. The team understands the Norwest property market inside and out and provides exceptional property management and sales services. Highly recommended for anyone looking for trusted real estate agents in the area.

I have been dealing with Craig for several years now. He has been managing my property portfolio and I found him to be exceptional at his job. Highly recommend him if you are looking for a property manager that really cares.

We've worked with Craig for 5+ years on plumbing and roofing jobs across his properties. Always responsive, easy to deal with, and sorts access without any hassle. For any property owner looking to rent out their property, Craig is exactly the kind of manager you want handling it — reliable, on top of maintenance, and easy to work with. Highly recommend him.

I had an excellent experience working with Sarah Kilic from Response Real Estate Norwest . She was professional, knowledgeable, and incredibly supportive throughout the entire process.

Her communication was always prompt and clear, and she made the whole experience smooth and stress-free. She truly cares about her clients and goes above and beyond to provide outstanding service. I really appreciated her honesty, patience, and dedication.

I would highly recommend her to anyone looking to renting the property. Thank you Sarah Kilic for your amazing service and hard work!

Id like to thank Charlotte for the quick turnaround time in responding to my rental application following inspection. Highly recommend this agency.

I had a great experience with Cassandra during my property inspections. She was professional, friendly, and took the time to answer all of my questions. The entire process was smooth, and her communication was prompt and clear throughout.

The agency has also been very cooperative and responsive, making the experience stress-free from start. I really appreciate the excellent customer service and would happily recommend Cassandra and the team to anyone looking for a professional property management agency.

Charlotte was fantastic to work with. She kept us updated throughout the process, communicated clearly, and progressed our rental application quickly, which made everything smooth and stress-free. Really appreciate her professionalism and would happily recommend her.

I’ve been lucky to have been supported by Allen for the last number of months. Allen has been incredibly supportive, communicative, and has been quick and efficient to resolve any issues whether minor or major. Allen has provided and immaculate service as Portfolio Manager.

Samantha from Response Real Estate at Norwest was amazing to work with. She made renting out my property so easy and stress-free. Her communication is incredible—she is warm, honest, and kept me updated every step of the way. I never had to chase her for info and my property was rented out quickly. I highly recommend Samantha if you want an agent who genuinely cares and keeps you in the loop!"

I would highly recommend Samantha Scavo from Response Real Estate Norwest for her outstanding property management services. As the property manager for my investment property, Samantha consistently demonstrates professionalism, responsiveness, and dedication.

She takes care of all the routine property management requirements efficiently and is proactive in following up with the tenant whenever needed. Her communication is excellent, and she always keeps me informed with timely updates, making the entire process stress-free and transparent.

Samantha is reliable, organised, and attentive to both landlord and tenant needs. It is reassuring to know that my investment property is in capable hands. Her commitment to providing exceptional service and maintaining strong tenant relationships is greatly appreciated.

I am extremely satisfied with Samantha's service and would not hesitate to recommend her to anyone looking for a knowledgeable and dependable property manager.

We have rented from Response for several years now and had our routine inspection yesterday.

We were visited by a pleasant young lady named Isabella.

We would just like to say how friendly and professional she was.

She treated us with respect the entire time she was in our home.

We would like to thank Isabella for her courtesy and wish her all the best.

Isabella did a wonderful job with our recent home inspection. She was super friendly, efficient, and took the time to answer all of our questions with a smile. Outstanding customer service.

Isabella did an excellent job conducting our house inspection. She was professional, thorough, knowledgeable, and took the time to explain everything clearly. We really appreciated her attention to detail and the care she put into the inspection.Great service from start to finish!

Ash Bahl has been my real estate agent for about ten months but she has been doing really well to look after my rental property in every aspect including support, arranging new tenants and renovation. She is smart and excellent. Thank you Ash.

Great experience while working with Chris. Good knowledge

Responsive and supportive

Clear with whats required and how deal will work.

No confusion created about the price bargaining

I want to express my gratitude to Shane and Ally with my recent experience in rental process. Starting from the start to end they are very professional and kind. Thank you Shane and Ally for all of your help. Much Appreciated.

Ash is our main contact here. She always responds to our requests in a prompt way and goes out of her way to ensure that our satisfaction levels remain high.

I purchased my property through Response Real Estate Norwest a few years ago and decided to ulitise their expertise in managing my property. Amy Fong and Shane O'Driscoll are my property managers. Amy has been my property manager for some time now, whereas Shane has recently come onboard. Both these individuals are thorough professionals. They are very positive, courteous, knowledgeable and extremely polite and well spoken people. Both Amy and Shane were at a recent property inspection with me. They were prompt on time and very friendly and efficient in their dealings with the tenants. I had to deal with difficult tenants and several maintenance issues. Amy was simply outstanding in dealing with these issues and making sure I was not overburdened. I cannot recommend Response Real Estate Norwest highly enough, especially Amy Fong and Shane O'Driscoll.

Craig was always efficient and professional in managing my property, kept me up to date on all relevant matters, and followed up with any queries i had, would highly recommend him and will definitely consider him again in the future.

Really great staff! Recently, Ms. Isabella and her team came to my property for an inspection. They were very friendly, professional, and genuinely focused on identifying and addressing maintenance matters. I really appreciate their helpful approach and attention to detail.

Thank you to Ms. Isabella and the team for the excellent service!

Outstanding service from Shane O'Driscoll at Response Real Estate. Shane is friendly, approachable and genuinely personable, making the entire experience smooth and stress-free. He always responds promptly and keeps you informed every step of the way. I highly recommend Shane to anyone looking for exceptional, personalised service and a real estate agent who truly cares about their clients.

I have been with Response for couple of years and i had a great experience with them for my properties.

Samantha is the property manager. She always acts in the best interests of her clients and someone who is hands on and get the work done , no matter what. Agile and responsive and always keep her clients informed.

I am at ease with Samantha on my side.

Thank you Samantha and the team at Response.

Ash has been our property manager for the past year. She is empathetic, friendly, and professional, and has supported us throughout our stay. It has been a wonderful experience so far with Ash and the Response Real Estate Norwest team.

Chris Carr and Hannah Mokhtar helped selling a property with a very quick sale and price far exceeding expectations. Great serice, accessibility and professionalism.

Shane O’Driscoll has been our trusted property manager, managing several rental properties for over 15 years. As a Chartered Accountant I have seen the best and worst, and very much appreciate the peace of mind from using such a trusted and experienced professional. Highly recommended!

Allen was an absolute standout. He was professional, responsive, proactive and genuinely cared about resolving the situation and making sure we were looked after. His communication was excellent, he followed through on what he said he would do, and he completely turned our experience around.

ResponseRE, this five-star review is genuinely thanks to Allen. You are incredibly lucky to have someone like him representing your business. The difference he made to our experience cannot be overstated, and he is a great example of what exceptional customer service should look like.

Thank you, Allen!

Craig and the team were so approachable and accommodating...particularly as a first time landlord. It was great to have Craig's honest guidance and wealth of knowledge. I feel very confident in my choice to use Response!

Quick and easy! Unlike my experience with other agents, dealing with Glenn and Chris was quick, easy and completely hassle free. There was none of the typical real estate fluff they were straightforward, professional and incredibly responsive throughout the process. They managed to get everything organised and in order very quickly, which made the whole experience seamless. Would definitely recommend them.

Allen is a great property manager. Prompt and understanding

Excellent service from the Response Real Estate team, A special thanks to “Amy” for always being so kind, helpful, professional and supportive. We truly appreciate everything you have done for our family. Highly recommended🙏

I had the pleasure of meeting Amy Fong over the almost 7 years of being a tenant in Marayong, Amy was friendly, kind, understanding, always listened and took action with any of our concerns, and above all she was knowledgeable and professional. Amy is an asset to the Response group and will do exceptionally well in her career.

This is just a thank you note to appreciate the good work you have been doing over last couple of years.

I am very pleased with the way you have been managing my rental property and your timely/clear communication. The rental statements provided layed out very well.

Overall i am very satisfied with the service.

Professional and reliable service!!!

I have been dealing with Response Real Estate for the past 12 years, and I can confidently say they have been nothing short of exceptional. From day one, their professionalism, dedication, and genuine care have made every interaction an absolute pleasure.

The team consistently goes above and beyond to ensure a seamless and stress-free experience as my property manager. Their attention to detail, clear communication, and unwavering commitment to their clients set them apart in the industry.

What truly stands out is their personal touch—they don’t just see you as a client but as a valued part of their community. No request is ever too big or small, and they handle everything with efficiency, integrity, and a smile.

If you're looking for a real estate team that is trustworthy, knowledgeable, and genuinely invested in your best interests, look no further than Response Real Estate. I cannot recommend them highly enough!

Thank you for 12 incredible years—I look forward to many more to come

I am happy to comment about exceptional service of all team members as a landlord. They were always courteous and helpful .

Service and communication A1. Staff reports inspections promptly with details. Outcome achieved better than expected. Highly recommend Response real estate and I have been with them for over a decade having multiple properties with them. They have a great understanding of the market.

I've been a client of Response Real Estate for over 7 years, and my experience has been consistently outstanding across the board.

In property management, both Brittany Fletcher and Ally have been truly exceptional. They are absolute standouts in the team. Their communication is brilliant; I've always received continual updates, and they are incredibly proactive, often anticipating needs before they even arise. They manage the property superbly, ensuring every detail is handled meticulously and all issues are addressed with complete professionalism. Both Brittany and Ally are always so easy and pleasant to deal with, making the entire process seamless.

Greg Epis, the Director, is impressive. He's always there to support customers, brings a lot of common sense to every situation, and is an excellent communicator who makes complex matters straightforward.

I've also had a fantastic experience with the sales team; they are knowledgeable, efficient, and consistently go above and beyond to deliver results.

I highly recommend Greg and his team at Response Real Estate (Bella Vista) to anyone looking for reliable, top-notch service!

We were happy with the service offered by the property manager, Izabella Epis courteous, and promptly addressed all my queries. I would also mention that other team memebers such as Olivia and Samanatha were helpful and friendly

Erica at Response has consistently demonstrated what it takes to be an outstanding professional. We contacted her after a recommendation and it was clear why. She has shown effective communication, outstanding professionalism and a diligent work effort leading to results. She has also shown flexibility and adaptability which is a massive asset in our modern world. I wanted to express my sincere thanks to her and the team. Thank you Erica!

Thank you to Craig and team for all of your time and effort to prepare the property for renting.

The service provided was consistently professional, polite and timely.

Also, appreciated the advice and input on the repairs and plans moving forward.

Great experience dealing with Response RE in Norwest. Ethan was so lovely and empathised with my situation. He was great in helping me find a suitable property for myself and my 2 children and Erica was kind enough to take me through the property toward the end of her day. The rental manager Craig finalised paperwork at short notice so we could move it asap and I'm very appreciative of Craig and his team. Very professional and caring. I would recommend them.

Paulette was wonderful to deal with, quick to respond to emails and answer questions. Very happy with our dealings with Response.

I've worked as both tenant and owner with RRE's Paulette Hase in the past ten years. In one word: a professional agent. Always fair, honest, responsive and helpful.

Absolute property management professionalism from Shane O'Driscoll and Lorraine Young's team !!!

Shane O’Driscoll is the best property manager I have dealt with over a number of years!! He has consistently looked after all my queries and the property beyond my expectations. He really deserves more stars! Shane is very knowledgeable, efficient and a true professional. Many agents treat renters differently, however, Shane, since day one always treated me, a tenant, with the utmost respect. I thank you. A positive experience throughout the duration of my lengthy lease. He will also be a wonderful addition to Response. Thank you Shane!

A few months back we moved to Response Real Estate.

Great service provided by Response Real Estate! Especially with Mae Reid! We have witnessed her professionalism in responding to emails and answering phone calls on time and always available to provide the best advice with great services. The total experience was great and she is incredible as our property manager.

Good organisation with great people.

Mae is the best agent we have ever worked with. She consistently responds to our questions and requests promptly, and provides workable and thoughtful advice regarding our property.

Nadia is absolutely fantastic! I have dealt with a few property managers but she always goes above and beyond. She’s prompt and always keeps you in the loop, I have never had to follow her up with anything. Recently when our tenant vacated she picked up on absolutely everything. She’s professional yet personable as well.

Chris was always up to date with the market, local area, trends and sales. He kept us fully informed through the whole selling process, and consulted with us on a regular basis. He was always respectful of our wishes and decisions while assisting with guidance and support and advice when needed.

Chris's knowledge of the hill's area is second to none. He was very informative to us with the current market and how our property would compare to others. His realistic approach to us during the deciding stage, gave us a great outcome which we were extremely happy with. He was professionally spoken, always well mannered and respectful of our expectations. No task was to big for him and made the quick sale of our property a very easy and stress free exercise. I would highly recommend Chris Carr.

We were very happy with Chris' professional and detailed approach. His knowledge of the market, diligence in guiding us through the process and friendly manner were all exemplary. He ensured we were regularly updated with progress reports, contacted us frequently and provided advice regarding significant decisions. We would certainly recommend his services to anyone seeking to sell their property.

Preparing and selling my home with Chris has been a very happy experience. Chris’s knowledge of the local market, and his professional and friendly manner made working with him a pleasure. Having purchased the property through him 10 years ago, he kept in touch, and I knew I could trust his advice. From styling the property, through to marketing, open home, and decision making the whole process has been smooth and enjoyable. Thankyou so much for your support as I move on to my dream sea change!

Chris was a pleasure to deal with for the sale of our home in Kellyville. From meeting for the appraisal to putting the sold sticker - constantly keeping us informed of every step along the way. I would highly recommend Chris to anyone considering selling their property.

He was very professional and helpful with exchanging contract. And, he was very flexible with our time limits.

He was very professional and helpful with exchanging contract. And, he was very flexible with our time limits.

Chris was highly professional and very knowledgeable about the property and the local area. He was able to answer every question that we had and went out of his way to assist us with the post purchase process. I would highly recommend Chris and Response RE for any property matters.

Chris has impeccable knowledge of the local Kellyville market. His professional assistance made sure that seemingly daunting task of selling our house was like a breeze, from planning to sell, to open homes to final auction. Chris & his team were always available for answering our queries with complete transparency & we were very pleased with the final outcome indeed. We would highly recommend Chris for all buying & selling decisions.

Chris is knowledgeable and very in tune with the local market - but beyond that, he is attentive to the particular needs of his clients and goes above and beyond to ensure the sale process is handled with care, integrity and professionalism. Very grateful to have worked with Chris over the years.

Chris is a highly professional and experienced real estate agent. He is very well connected across various sections in the community such as tradies, stylists, conveyancer etc required to sell houses. He is very personable and down to earth, ready to work with you to make the entire process of selling a house smoothly. Due to his adaptable nature, we were able to list the property at short notice and were able to sell it successfully despite the sudden covid lockdown. I would highly recommend Chris to anyone looking to sell.

Chris is very professional and experienced agent. He showed us the house in detail and also responded to our special request in minute. He is a person that you can trust for buying and selling.

Would highly recommend Response Real Estate

Chris was a fantastic agent whose knowledge and advice helped us achieve a premium result. Would highly recommend.

Chris and the team at Response Real Estate were very professional and made the sale process easy.

Chris is a very knowledgeable agent and was very helpful in answering all our questions patiently. We highly recommend Chris if you are looking to sell or buy.

Chris has an intimate knowledge of the local market & people he deals with. We engaged him to sell my parents house & he ran us through his thoughts on the house from a prospective buyers point of view & from his research & upon viewing the property can up with his valuation. Happy to say that he achieved a sale within his valuation range. Nothing was ever a trouble for him in our dealings even talking to my parents in their aged care home on a number of occasion. Would highly recommend Chris.

I was contacted by Chris for 8 consecutive years. He was strategic in adjusting his approach with market conditions. He provided realistic price guide and practical advice on sprucing up my house. He showed patience, transparency and provided ongoing communication. In week 3, I had a strong conviction that my house would not sell as there were no offers. By week 4, Chris was able to bring buyers to the table. On auction day he was calm and good at negotiating with the bidders. A happy sale.

Chris was a great assistance to us with selling our mum's home. He guided us through the process in a very friendly and professional manner. We were very happy with the outcome. I will certainly consider using him again..

Very clear communication of what was involved in selling our property and walked us through the process step by step, whilst still leaving us feeling like we were in control.

Buyer of 12 Millennium Street, North Kellyville

Very professional and always helpful.

Chris was professional from the very beginning with extensive local market knowledge. At no time did we feel pressured and his feedback was always honest and realistic. He explained every step and our best interest were always first. He provided us with a thorough report after every open home and we always knew where we stood. He was always available in a prompt manner. We are happy with the selling price and would highly recommend him to anyone considering selling.

I have found Chris prompt, reliable and always honest with his advice. A professional and a quality person with a top shelf attitude, that I can thoroughly without any hesitation, recommend to anyone looking into pursuing the real estate market. I have seen his work with other properties in the past and as usual he delivered the right outcome.

Chris made the selling of my home an easy process. Communication and trust are two key elements and Chris achieved both. I want to thank Chris for his support and guidance on every step of the process, thank you, you will be selling for me, my family and friends for many years to come.

Chris has been a pleasure to work with from start to finish. He is professional and highly knowledgeable about the current market. Chris is reliable and very realistic in regard to expectations- and made sure we had full transparency from the beginning.

Nothing was too difficult for Chris and the process was seamless - we couldn’t be happier with the result. We would highly recommend Chris to anyone looking for an agent to sell their home

We had a fantastic experience dealing with Chris through the sale process.

He is very knowledgeable and professional throughout.

He also goes above and beyond to assist you in marketing the property to its best potential.

The ultimate Professional and a truly Trustworthy person.

If you’re looking to sell your property or even buy your dream home then Chris Carr is your Man!!! Not only did he recently sell our property but also sold us our first home 20 years ago..... Chris has been nothing but professional, knowledgeable and most of all genuine and trustworthy. I would highly recommend Chris Carr at Response Real Estate - Kellyville, he and his team are amazing, you will not be disappointed!

Chris and the team at Response Real Estate sold our place in Kellyville for a good price in a toughening market. Very happy with the hands on service by Chris and would refer him to all friends and family. Impressive outfit. Know their stuff.

Chris Carr sold our property. We were very happy that he did so, under difficult, challenging circumstances. He was always patient, honest and reachable. Highly recommend him!

Chris was honest and reliable right from the start. He came to us with a realistic knowledge of the market in a time when the market was falling out from under us. Chris's guidance and expertise throughout the process, ensured we received a price we were happy with.

We would highly recommend Chris and his team at Response Real Estate to sell your house if you live in the Hills District. From the initial meeting with Chris, he takes the time to get to know you and answers all your questions - no matter how ridiculous they are! He gives you clear and concise feedback on how to maximise the sale of your property. We were very happy with how seamlessly everything was. We managed to sell our home before its first open house!

One of the best RE agents I have seen. From day one until the final settlement he was patient and communicated professionally. Thanks Chris for all your help and support. Much appreciated!

Chris and his team are very professional. Very knowledgeable. We were very happy to purchase the property through ResponseRE.

Chris is the most honest, professional, friendly & knowledgeable agent you’ll meet. Chris showed us empathy and understanding from our very first meeting & supported us along the entire process.

No question was ever too silly. No email or phone call was ever treated as bothersome. Replies were always timely & addressed all our concerns.

Chris KNOWS & understands the local market & is not at all about a “quick sale” to gain his commission. I have no hesitation in recommending Chris & his team!