In his current role, Craig's friendly, informative nature truly shines. He has an exceptional ability to build strong rapport with landlords, supported by a thorough understanding of the local rental market. Living and working in the Hills District, Craig thrives in its fast‑paced, ever‑developing environment and takes pride in contributing to a community with such an active, evolving property landscape.
With experience spanning customer service, leasing, portfolio management, and sales representative responsibilities, Craig offers a well‑rounded and strategic approach to managing assets. Craig stays up to date with legislation, industry technology, and best‑practice processes, ensuring that each landlord receives service that is accurate, compliant, and financially sound. His colleagues describe him as hardworking, kind, and deeply dedicated to his clients, traits that have earned him trust and long‑standing professional relationships.
Craig is currently on an exciting progression journey, continuing to refine his leadership abilities and explore the next step in his real estate career. His calm problem‑solving style, strong communication, and natural ability to put clients at ease position him well for ongoing growth within the organisation.
Beyond his professional achievements, Craig's greatest motivation is his family. He is a dedicated husband and proud father to two young children; a little boy and a girl who bring joy, purpose, and balance to his life. Whether it's weekend outings, playful family moments, or simply enjoying time at home, these experiences are what ground him and inspire the patience, empathy, and integrity he brings to his role each day.
With years of hands-on experience, a strong customer‑service foundation, and a genuine commitment to continuous improvement, Craig continues to build a meaningful, impactful career in real estate; one defined by care, consistency, and dedication.
At Response, we set the standard in real estate by developing our entire team with a focus on support, innovation, integrity.
Thank you to Craig and team for all of your time and effort to prepare the property for renting.
The service provided was consistently professional, polite and timely.
Also, appreciated the advice and input on the repairs and plans moving forward.
Great experience dealing with Response RE in Norwest. Ethan was so lovely and empathised with my situation. He was great in helping me find a suitable property for myself and my 2 children and Erica was kind enough to take me through the property toward the end of her day. The rental manager Craig finalised paperwork at short notice so we could move it asap and I'm very appreciative of Craig and his team. Very professional and caring. I would recommend them.
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