Why lease with Response

Lease With Excellence and Integrity

Professional management backed by proven processes.

Our team is defined by our values and our relentless pursuit of excellence. 

We are proud to have the largest property management portfolio in Western Sydney and the highest Google rating of a large property management company in the region (4.9 stars). Our detailed processes, compassionate service, and efficient execution deliver positive outcomes for both our landlords and tenants. 

You can be assured that your investment is protected and that your leasing experience will be seamless and stress-free. 

LEASE IT FAST WITH RESPONSE

Our "Fast Leasing" program is a unique process that has efficient execution, clear communication, and outstanding results for our landlords and tenants. We have a dedicated Leasing team that is focused on delivering personalised customer service and accelerated outcomes through showing properties as often as possible and keeping in touch with tenants through our Response VIP tenancy program

Genuine people. Genuine service.

What We Offer in the Process

Thorough Tenant Screening

We conduct detailed reference, rental history, and financial checks to secure dependable tenants for your property.

Clear, Consistent Communication

Regular inspection reports and straightforward updates keep you informed about your property's performance.

Proactive Property Maintenance

We respond promptly to repairs and preventative maintenance, protecting your property and supporting tenant satisfaction.

Targeted Property Marketing

Professional photography, online advertising, and a targeted database matching process to lease your property sooner and at the best possible rent.

Tenancy Law and Compliance Expertise

We keep pace with tenancy laws and regulations to ensure your property and lease agreements remain compliant and safe.

Optimising Rental Returns

Our market expertise helps set the optimum rent, maintain occupancy, reduce vacancies, and maximise your investment.

Our Team

Our Caring Team

We take pride in a culture built on trust, supportive leadership, and shared success. Every team member brings integrity, accountability, and a genuine commitment to helping both our clients and each other succeed. 

We invite you to visit our office and experience the difference that a people-first approach can make. 

Real Results

Hear from the clients who've trusted us with their property journey – real stories, real experiences, and real results.

I've had a wonderful experience working with Craig Zamek

I've had a wonderful experience working with Craig Zamek at Response Real Estate Norwest. From the first conversation through to completion, Craig was knowledgeable, approachable, and always available to answer questions. The team understands the Norwest property market inside and out and provides exceptional property management and sales services. Highly recommended for anyone looking for trusted real estate agents in the area.

R. Potter - July 2026
Highly recommend him if you are looking for a property manager that really cares

I have been dealing with Craig for several years now. He has been managing my property portfolio and I found him to be exceptional at his job. Highly recommend him if you are looking for a property manager that really cares.

D. Janezic - July 2026
Always responsive, easy to deal with, and sorts access without any hassle

We've worked with Craig for 5+ years on plumbing and roofing jobs across his properties. Always responsive, easy to deal with, and sorts access without any hassle. For any property owner looking to rent out their property, Craig is exactly the kind of manager you want handling it — reliable, on top of maintenance, and easy to work with. Highly recommend him.

ADKO Trade Services - July 2026
She was professional, knowledgeable, and incredibly supportive throughout the entire process

I had an excellent experience working with Sarah Kilic from Response Real Estate Norwest . She was professional, knowledgeable, and incredibly supportive throughout the entire process.

Her communication was always prompt and clear, and she made the whole experience smooth and stress-free. She truly cares about her clients and goes above and beyond to provide outstanding service. I really appreciated her honesty, patience, and dedication.

I would highly recommend her to anyone looking to renting the property. Thank you Sarah Kilic for your amazing service and hard work!

Y. Mansha - August 2026
Highly recommend this agency

Id like to thank Charlotte for the quick turnaround time in responding to my rental application following inspection. Highly recommend this agency.

Y. Krishna - August 2026
She was professional, friendly, and took the time to answer all of my questions

I had a great experience with Cassandra during my property inspections. She was professional, friendly, and took the time to answer all of my questions. The entire process was smooth, and her communication was prompt and clear throughout.

The agency has also been very cooperative and responsive, making the experience stress-free from start. I really appreciate the excellent customer service and would happily recommend Cassandra and the team to anyone looking for a professional property management agency.

A. Abdullah - August 2026
Really appreciate her professionalism and would happily recommend her

Charlotte was fantastic to work with. She kept us updated throughout the process, communicated clearly, and progressed our rental application quickly, which made everything smooth and stress-free. Really appreciate her professionalism and would happily recommend her.

F. Kidwai - August 2026
Allen has been incredibly supportive, communicative

I’ve been lucky to have been supported by Allen for the last number of months. Allen has been incredibly supportive, communicative, and has been quick and efficient to resolve any issues whether minor or major. Allen has provided and immaculate service as Portfolio Manager.

D. B - August 2026

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