Why lease with Response

Lease With Excellence and Integrity

Professional management with proven results.

Our leasing team is defined by expertise, organisation, and a relentless pursuit of excellence. With detailed processes, compassionate service and fast, efficient execution, we deliver positive outcomes for both landlords and tenants. From transparent communication to diligent management, we ensure your investment is protected and your leasing experience is seamless and stress-free.

Genuine people. Genuine service.

What We Offer in the Process

Comprehensive Tenant Screening

Detailed reference checks, rental history, and financial assessments ensure we secure reliable tenants for your property.

Transparent Communication

From regular inspection reports to clear updates, you'll always know how your property is performing.

Proactive Maintenance

We act quickly on repairs and preventative maintenance to protect your property and keep tenants happy.

Strategic Marketing

Professional photography, online advertising, and database matching get your property leased faster and for the best price.

Legal & Compliance Expertise

We stay across the latest tenancy laws and regulations to ensure your property and lease agreements remain fully compliant.

Maximising Returns

Our deep market knowledge helps set the right rental price and keep your property occupied, minimising vacancies and maximising income.

Our Team

Our Caring Team

We're proud of a culture built on trust, support and shared success. Every team member shows up with integrity, accountability and a genuine desire to help clients and colleagues thrive:creating a united, people-first approach that defines the Penrith experience.

Real Results

Hear from the clients who've trusted us with their property journey – real stories, real experiences, and real results.

Amy is an asset to the Response group

I had the pleasure of meeting Amy Fong over the almost 7 years of being a tenant in Marayong, Amy was friendly, kind, understanding, always listened and took action with any of our concerns, and above all she was knowledgeable and professional. Amy is an asset to the Response group and will do exceptionally well in her career.

- March 2026
thank you note

This is just a thank you note to appreciate the good work you have been doing over last couple of years.

I am very pleased with the way you have been managing my rental property and your timely/clear communication. The rental statements provided layed out very well.

Overall i am very satisfied with the service.

- January 2026
Professional and reliable service!!!

Professional and reliable service!!!

- February 2025
They have been nothing short of exceptional

I have been dealing with Response Real Estate for the past 12 years, and I can confidently say they have been nothing short of exceptional. From day one, their professionalism, dedication, and genuine care have made every interaction an absolute pleasure.

The team consistently goes above and beyond to ensure a seamless and stress-free experience as my property manager. Their attention to detail, clear communication, and unwavering commitment to their clients set them apart in the industry.

What truly stands out is their personal touch—they don’t just see you as a client but as a valued part of their community. No request is ever too big or small, and they handle everything with efficiency, integrity, and a smile.

If you're looking for a real estate team that is trustworthy, knowledgeable, and genuinely invested in your best interests, look no further than Response Real Estate. I cannot recommend them highly enough!

Thank you for 12 incredible years—I look forward to many more to come

- March 2025
Exceptional service of all team members

I am happy to comment about exceptional service of all team members as a landlord. They were always courteous and helpful .

- August 2025
Service and communication A1

Service and communication A1. Staff reports inspections promptly with details. Outcome achieved better than expected. Highly recommend Response real estate and I have been with them for over a decade having multiple properties with them. They have a great understanding of the market.

- October 2025
I've been a client of Response Real Estate for over 7 years

I've been a client of Response Real Estate for over 7 years, and my experience has been consistently outstanding across the board.

In property management, both Brittany Fletcher and Ally have been truly exceptional. They are absolute standouts in the team. Their communication is brilliant; I've always received continual updates, and they are incredibly proactive, often anticipating needs before they even arise. They manage the property superbly, ensuring every detail is handled meticulously and all issues are addressed with complete professionalism. Both Brittany and Ally are always so easy and pleasant to deal with, making the entire process seamless.

Greg Epis, the Director, is impressive. He's always there to support customers, brings a lot of common sense to every situation, and is an excellent communicator who makes complex matters straightforward.

I've also had a fantastic experience with the sales team; they are knowledgeable, efficient, and consistently go above and beyond to deliver results.

I highly recommend Greg and his team at Response Real Estate (Bella Vista) to anyone looking for reliable, top-notch service!

- November 2025
We were happy with the service offered by the property managers

We were happy with the service offered by the property manager, Izabella Epis courteous, and promptly addressed all my queries. I would also mention that other team memebers such as Olivia and Samanatha were helpful and friendly

- March 2025

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